Herefordshire General Practice has a released a new video that tries to answer the most common questions and concerns that patients raise with their GP Receptionists. These are:

• Why do receptionists decide who I can and can’t see
• I want to see someone face-to-face – how is it right that I can’t get an appointment for weeks?
• Why do you keep taking on more patients when you can’t manage the ones that you have already?
• What’s wrong with me commenting about my GP practice on social media if I have a point to make?

View the Herefordshire General Practice video on Vimeo.

The video was created by a team from across Herefordshire General Practice. Any comments or queries on the video should be addressed to: [email protected].